Patient Recruitment, Relations and Call Center

Research Solutions develops a centralized patient recruitment program for identification and rapid enrollment of patients. For each study, we develop a campaign that quickly ensures active patient participation. A combination of recruitment and retention tools are always considered, including:

• Querying the community physician's own patient database
• Querying Research Solutions' patient database
• Generating rapid-response television and radio advertisements
• Placing high-impact print advertisements
• Posting internet notices
• Posting flyers in physician waiting rooms and other areas within the clinics
• Releasing targeted news releases
• Targeted specific therapeutic groups with direct mail
• Notifying community outreach programs
• Posting flyers in public health clinics
• Notifying patient advocacy groups
• Creating speaking engagement opportunities for general and study-specific awareness
• Utilizing contacts with area pharmacies
• Generating up-to-the-minute reports of patient response patterns
• Developing pocket size reminders of inclusion/ exclusion criteria for physicians and nursing staff
• Sending newsletters to patient database
• Providing prospective study patients with local and toll-free response phone numbers tied directly to our call center
• Providing scheduled patients with appointment calendars and follow-up encouragement calls via telephone